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HP Anyware: Q&A About the New Digital Workspaces Solution from HP Teradici

July 7, 2022
HP Teradici

HP Teradici is the inventor of the PCoIP remote display protocol and develops the Engineering Emmy-Award-winning HP Anyware (formerly Teradici CAS) to deliver the best virtual and remote desktop experience in the world.

Two Emmy® Award-winning technologies, Teradici CAS and ZCentral Remote Boost, are now being offered as one joint digital workspaces solution – HP Anyware.

We know customers for both Teradici CAS and Remote Boost have a lot of questions about the new product. In this Q&A, Mirela Cunjalo, HP Teradici Global Product Management and Patrick McConnon, Software Product Manager at HP share insights into HP Anyware, what it means for Remote Boost and RGS 7 customers, Teradici CAS customers, as well as how Anyware builds on what Teradici CAS and Remote Boost currently offer.

Mirela and Patrick will also host a product webinar on July 14 (get a refresher by watching our earlier webinar). Register to attend and please consider sharing your feedback and questions ahead of time by completing this brief survey.

Remote Boost and RGS 7

Q: ZCentral Remote Boost and RGS Connect had been free with Z Workstations. Will existing customers automatically get free access to HP Anyware?

Patrick: As the working environment continues to change, we want to offer the best products for businesses in a variety of industries so they can continue to accomplish their goals. With that in mind, we want to ensure that HP Anyware is the most comprehensive solution in high-powered hybrid and remote compute.

Teradici CAS users will automatically get access to HP Anyware, as it is the same subscription and product. ZCentral Remote Boost and RGS 7 customers with a perpetual license will need to purchase the HP Teradici single subscription to continue using the most updated version of the software. You can continue to use RGS 7 if you have an existing license, but please note that it is no longer supported.

From December 15, 2021, through December 31, 2022, ZCentral Remote Boost v22 is available to Z customers. We are now offering customers the opportunity to speak with our sales team to put together a more well-rounded and valuable software package for their business uses. Please contact the Teradici sales team for more details.

Q: What happens to customers who have already purchased a perpetual Z Central license (v20)?

Patrick: Customers with a ZCentral Remote Boost v20 license can continue to use their perpetual license even beyond 2022, however, without new features or updates being added. Support for perpetual licenses, including new releases addressing bug fixes, will end on February 27, 2023. Please contact the Teradici sales team for options on shifting your license to HP Anyware.

Q: Will there be any discount on subscriptions for Z Workstation owners?

Patrick: The HP Anyware sales team is dedicated to bringing the best solution to customers for both Teradici CAS and ZCentral Remote Boost. Please contact our team for available discounts, and we can discuss how best to cater to our customers’ specific scenarios.

Q: Will this change the way Z Workstations that already have Remote Boost built-in work?

Patrick: HP will continue to support customers with legacy ZCentral products until the end of their support and warranty agreements. However, to ensure that bug fixes and security issues are supported, it is highly recommended that customers use the most up-to-date supported versions of Z products, such as HP Anyware.

Teradici CAS

Q: If we have a current subscription for Teradici CAS, can we now also use ZCentral?

Mirela: Users with a Teradici CA+ subscription will have access to HP Anyware, which was formerly Teradici CAS, and includes access to ZCentral V22 software. ZCentral Remote Boost and Teradici CAS have been merged into a single product, HP Anyware, which is based on the PCoIP® protocol and the Teradici CAS licensing platform.

Q: Does an existing Teradici CAS subscription give access to ZCentral or is this limited to only 'new' subscriptions?

Mirela: You can access HP Anyware and ZCentral boost v22 with an existing CAS subscription.

HP Anyware

Q: What is HP Anyware and what are the benefits to users?

Mirela: HP Anyware was formerly known as Teradici CAS. It is a secured digital workspaces solution that combines the best features from Teradici CAS and ZCentral Remote Boost. HP Anyware is based on the secure PCoIP remote display protocol that keeps business information safe by only transmitting fully encrypted display pixels to endpoint devices, so your information never leaves the data center. HP Anyware will also include features such as broad peripheral support, simple VDI management, high color accuracy, as well as low latency, even on projects that require graphics-intensive applications.

Patrick: For ZCentral customers, HP Anyware offers a variety of flexible benefits, no matter what your host client, cloud, VDI or on-prem needs are. Anyware supports clients such as Chrome OS and, on the host side, MacOS. The PCoIP protocol is also designed with zero trust gateways, so no VPN connections are needed to access data securely. CAS, and now Anyware, also has third party software integrations with a host of ISV vendors.

Mirela: HP Anyware aims to provide the highest quality experience to users. Based on the PCoIP protocol, Anyware has been engineered for virtually any type of host environment and any endpoint, so users from a variety of industries can access digital workspaces from anywhere with a network connection. With HP Anyware, you can achieve color-accurate remoting – if you look at an image on a local system and compare it to the colors on your screen while remoting, it will be almost the same. Most third-party remoting solutions offer H.264 compression, which is beneficial when you have lower bandwidths to work with, but these result in lower quality and color accuracy. With PCoIP, you won’t lose millions of colors while working remotely. You can also enable the build-to-lossless feature for more accuracy without using up large amounts of bandwidth.

Additionally, HP Anyware supports a variety of endpoints and peripherals, including Wacom pens and tablets, webcams, as well as 4K multi-monitor support. Anyware also includes support for Quadro, GTX cards, and AMD GPUs, depending on the type of OS in use, as well as RHEL support.

Q: What protocol will HP Anyware use?

Mirela: HP Anyware is based on the PCoIP remote display protocol that Teradici CAS was based on. PCoIP is a secure, high-definition and highly responsive computing experience that uses advanced display compression to transmit only fully encrypted image pixels, not raw data, to a variety of endpoints. This ensures that business information stays in the data center.

Q: What features from Remote Boost does HP Anyware include?

Mirela: HP Anyware will include pro-grade collaboration, power management and performance health insights from Remote Boost.

Q: Is HP Anyware a one-time purchase, or is there an ongoing cost for subscription?

Mirela: Pricing for HP Anyware will be $240 per year, per concurrent user.

Q: Will HP Anyware be available on MacOS with full feature parity?

Mirela: Yes. HP Anyware operates on any endpoint system - Windows, Linux, MacOS, Chrome OS, iOS, and Android. We have recently announced M1 support for Anyware and will continue to update our solution to support MacOS.

Q: Will third party brokers such as Leostream be able to work with both Teradici CAS and the HP Anyware combined offering?

Mirela: Yes, third party brokers including Leostream will work with HP Anyware.

HP Anyware is currently available in beta and will be released in July 2022. Sign up for updates about HP Anyware and to be notified when it goes live. Register for the upcoming HP Anyware follow-up webinar for more details.

HP Teradici

HP Teradici is the inventor of the PCoIP remote display protocol and develops the Engineering Emmy-Award-winning HP Anyware (formerly Teradici CAS) to deliver the best virtual and remote desktop experience in the world.